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Facepalm: Think about a situation wherein you introduce a revamped design on your firm’s product, one thing that thousands and thousands use, solely to seek out it is giving clients complications. That is the state of affairs Twitter finds itself in and should now redesign its redesign.

Twitter rolled out its up to date app and web site final week, introducing “greater coloration distinction of buttons, hyperlinks, focus [and] simpler studying with left-aligned textual content and extra space between textual content.” It additionally added a custom-designed font known as Chirp.

Twitter admitted that the change “may really feel bizarre at first” however would permit simpler studying and enhance visible litter. It did not depend on the redesign inflicting eye pressure, complications, and migraines amongst many customers.

Right now we launch updates for colours & typography! See @TwitterDesign publish for full particulars. The A11Y updates are:
– Larger coloration distinction of buttons, hyperlinks, focus
– Simpler studying with left-aligned textual content & extra space between textual content
– Fewer distracting grey issues

What do you assume? pic.twitter.com/Umu3F1iJjb

— Twitter Accessibility (@TwitterA11y) August 11, 2021

It appears the brand new look has been particularly problematic for these with accessibility wants, regardless of Twitter claiming the redesign made the platform “extra accessible.” Whereas the excessive distinction design may assist these with low imaginative and prescient or color-blindness, it’s inflicting issues for others. The shortcoming to resize the brand new font within the Twitter apps has additionally been a problem.

“These new options have made Twitter inaccessible for folks with astigmatism and dyslexia (the brand new font), and color-contrast and photosensitive migraineurs (the brand new coloration scheme),” one consumer wrote.

In accordance with TechCrunch, “Twitter far exceeds the minimal distinction requirements set by the Net Content material Accessibility Tips (WCAG), which supplies suggestions for making web sites accessible to disabled folks.”

Twitter has acknowledged the complaints and is now making distinction modifications, so the brand new look is “simpler on the eyes.”

We have recognized points with the Chirp font for Home windows customers and are actively engaged on a repair. Thanks on your endurance and please tell us you probably have extra suggestions.

— Twitter Accessibility (@TwitterA11y) August 14, 2021

Twitter thanked everybody who has provided suggestions on the change and requested customers to proceed submitting their opinions. It is also engaged on a repair for the Chirp font. Count on the subsequent redesign to reach quickly.